
In Nigeria, we all have that funny childhood experience of going out with our parents and when we are asked a question that our parents deem personal or private, being cautioned in a 'coded' way. Parents have different ways of trying to caution their children in public. It could be with a slight nod of the head, a light shove, a lift of the brow, a temporary scary face or even a suspiciously bright smile. As time goes by, most of us learn to speak with discretion and reason for ourselves.
The video below is from a TV show, "Kids Say The Darndest Things" which is sponsored by Etisalat. It shows the experience of a set of children who were given a tour of the Etisalat Hub and given a chance to be Customer care representatives at the Hub. These kids had no idea that the callers were actually actors who were to call-in and see how they reacted and resolved issues. These children definitely had a lot to say to their callers.
Watch the video below:
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